Frequently asked questions
Are Basataha services available for individuals and businesses ?
Yes, Basataha offers a variety of services for individuals, business owners, and companies. The requirements and fees for each service vary depending on the type of service and the relevant authority.
How do I request a service from Basataha ?
Choose the service you need from the store, review its details, requirements, and fees, then complete your order and payment.
We will contact you if any additional information or documents are required to process the service.
What documents are required to complete the service ?
The required documents and information vary depending on the type of service and the relevant authority. The requirements will be listed on the service page, or we will contact you after your order if any additional documents or information are needed.
Do the service fees include government fees and fees charged by the relevant authorities?
No, the service fees do not include government fees or fees charged by the relevant authorities. Some services require the payment of government or third-party fees, which must be paid by the customer before we can complete the request. These fees will be clarified when applicable, depending on the type of service and the relevant authority.
How long does it take to complete the service ?
The completion time varies depending on the type of service, the completeness of the requirements, and the processing time of the relevant authority. We aim to process and follow up on your request as quickly as possible and will keep you informed of any updates or additional requirements.
Can I ask about a service before placing an order ?
Yes. You can contact us before placing an order to ask about the service details, requirements, fees, and expected completion time, and to make sure the service is suitable for your needs.
What is Basataha ( make it easy ) ?
Basataha is a trusted and official digital services platform that helps individuals and businesses complete a variety of services and procedures with ease and clarity, including licensing and verification, banking services, POS solutions, and online store services